Privacy notice

How we use enquiry information.

This notice explains how information submitted through roboticpalletisingsystems.co.uk is handled by Oxford Industrial Automation.

Last updated: 16 August 2026.

Information we collect

When you make a project enquiry, we may collect your name, company, business contact details, application type, message and any product or process information you later choose to provide.

Why we use it

We use the information to review and respond to your enquiry, discuss a potential automation project, prepare technical or commercial information and maintain reasonable business records. The usual lawful basis is taking steps at your request before entering a contract and our legitimate interest in responding to business enquiries. Where consent is specifically requested, you may withdraw it.

Sharing and processors

Information may be accessible to service providers that support website hosting, email or business systems, and to relevant engineering partners where this is necessary to assess a project. We do not sell enquiry information.

Retention

We keep information only for as long as it is reasonably needed for the enquiry, project, legal obligations and legitimate business records. Retention depends on whether the enquiry progresses and the nature of the information.

Cookies and analytics

This version of the website does not set non-essential analytics or advertising cookies. The hosting service may process basic technical logs needed for security and operation.

Your rights

Depending on the circumstances, UK data protection law may give you rights to access, correct, erase or restrict use of your personal data, to object to certain processing and to complain to the Information Commissioner’s Office.

Contact

For a privacy question or rights request, email sales@oxfordindustrialautomation.co.uk or call 01865 416830. Please do not send sensitive personal information through the project form.